When you use the app we automatically collect from your device unique identifiers (such as IDFA, IDFV, UUID), information about your interactions with the app and crashes. We need this data to provide our services, analyze how our customers use the App and serve ads.
For improving the App and serving ads, we may share this data with third parties. Such parties include Facebook, Firebase. As a result of sharing this data with third parties, we (1) analyze different interactions (how often users make subscriptions, the average number of duplicate content removed by users); (2) serve ads.
Please read our Privacy Policy below to know more about what we do with data, what data privacy rights are available to you, who will be the data controller.
If you are a California resident, please review our California Notice at Collection and see the applicable state-specific section below. If you reside in a state with a comprehensive U.S. privacy law (for example, Colorado, Connecticut, Delaware, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Texas, Utah, and Virginia), Please also see the information regarding your privacy rights under applicable state law. If any questions remain unanswered, please contact us at customer@novellettes.com.
This Privacy Policy explains what personal data is collected when you use the AI Cleanup: Phone Cleaner mobile application (the "App") and the services provided through it (together with the App, the "Service"), how such personal data will be used, shared.
For the purposes of this Privacy policy, "personal information" means any information that identifies, relates to, or could reasonably be linked with you and/or your household.
Changes to this Privacy Policy will be posted on this page. Please check back periodically for updates about our privacy practices.
BY USING THE SERVICE, YOU PROMISE US THAT (I) YOU HAVE READ, UNDERSTAND AND AGREE TO THIS PRIVACY POLICY, AND (II) YOU ARE OVER 16 YEARS OF AGE (OR HAVE HAD YOUR PARENT OR GUARDIAN READ AND AGREE TO THIS PRIVACY POLICY FOR YOU) AND (III) ACCEPT OUR DATA COLLECTION AND PROCESSING PRACTICES DESCRIBED BELOW. If you do not agree, or are unable to make this promise, you must not use the Service. In such a case, you must contact the support team via email to (a) request deletion of your data; and (b) cancel any subscriptions using the functionality provided by Apple ; and (c) delete the App from your device.
Any translation from the English version is provided for your convenience only. In the event of any difference in meaning or interpretation between the English language version of this Privacy Policy, and any translation, the English language version will prevail. The original English text shall be the sole legally binding version.
"GDPR" means the General Data Protection Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.
"EEA" includes all current member states of the European Union and the European Economic Area.
"Process", in respect of personal data, includes to collect, store, and disclose to others.
CLOCKWISE INTERNATIONAL (HONG KONG) LIMITED.
We collect data you give us voluntarily (for example, when you contact us for technical support and provide us with your name and email address).
To clean your memory, the App needs access to your photo library. The app requires that you expressly allow this access, through a request appearing on your mobile device.
When you require support and contact us, we may ask you to provide us with your name and/or email. You do not have to give this data to us in order to use the App. It will be required only when you wish to contact us directly.
Our Service will access the content, photo libraries or separate photos to enable the normal running of the Service.
You can also provide us with your email and/or name when you contact our support team, along with any screenshots or information that you or we believe would assist in resolving the issue.
We collect data about your referring URL (that is, the place where you were when you tapped on our ad).
We record how you interact with our Service. For example, we log your taps on certain areas of the interface, the features, and content you interact with, how often you use the App, how long you are in the App, what sections you use, your subscription orders and crashes you experienced while using the Service.
We collect your Apple Identifier for Advertising ("IDFA"), Identifier for Vendor ("IDFV") or Universally Unique Identifier ("UUID"). You can typically reset these numbers through the settings of your device's operating system (but we do not control this).
We process your personal data:
This includes enabling you to use the Service in a seamless manner and preventing or addressing Service errors or technical issues.
We use Firebase Crash Reporting, which is a monitoring service provided by Google. To learn more, please visit Google's Privacy policy and Privacy and Security in Firebase.
We process your personal data to adjust the content of the Service and make offers tailored to your personal preferences.
We process your personal data to respond to your requests for technical support, Service information or to any other communication you initiate. For this purpose, we may send you, for example, notifications or emails about the performance of our Service, security, payment transactions, notices regarding our Terms and Conditions of Use or this Privacy Policy.
This helps us to better understand our business, analyze our operations, maintain, improve, innovate, plan, design, and develop the App and our new products. We also use such data for statistical analysis purposes, to test and improve our offers. This enables us to better understand what features and sections of the App our users like more, what categories of users use our App. As a consequence, we often decide how to improve the App based on the results obtained from this processing.
We use Facebook Analytics, which is a service provided by Facebook that allows us to use different analytical tools. On Facebook Analytics we get, in particular, aggregated demographics and insights on how many people launch our App, how often users make purchases, and other interactions. Learn more about Facebook's approach to data from its Privacy Policy.
We also use Facebook pixel, which is a code collecting data that helps us track conversions from Facebook ads, build targeted audiences and remarket to people who have taken some action on the App or specific landing website.To learn more, please read Privacy Policy.
We also use Facebook's Advance Matching feature, which allows us to send hashed customer data (such as email addresses or phone numbers) through the Facebook Pixel. This helps improve the accuracy of tracking and enhances the performance of our ad campaigns by better attributing conversions and expanding custom audiences. To learn more, please read Privacy Policy.
We use personal data to enforce our agreements and contractual commitments, to detect, prevent, and combat fraud. As a result of such processing, we may share your information with others, including law enforcement agencies (in particular, if a dispute arises in connection with our Terms and Conditions of Use).
We may process, use, or share your data when the law requires it, in particular, if a law enforcement agency requests your data by available legal means.
We share information with third parties that help us operate, provide, improve, integrate, customize, support, and market our Service. We may share some sets of personal data, in particular, for purposes and with parties indicated in Section 3 of this Privacy Policy. The types of third parties we share information with include, in particular:
We share personal data with third parties that we hire to provide services or perform business functions on our behalf, based on our instructions. We may share your personal information with the following types of service providers:
We may use and disclose personal data to enforce our Terms and Conditions of Use, to protect our rights, privacy, safety, or property, and/or that of our affiliates, you or others, and to respond to requests from courts, law enforcement agencies, regulatory agencies, and other public and government authorities, or in other cases provided for by law.
To be in control of your personal data, you have the following rights:
Accessing / reviewing / updating / correcting your personal data. You may request a copy of, as well as updating and correcting your personal data collected during your use of the Service at customer@novellettes.com.
Deleting your personal data. You can request erasure of your personal data by sending us an email at customer@novellettes.com.
When you request deletion of your personal data, we will use reasonable efforts to honor your request. In some cases we may be legally required to keep some of the data for a certain time; in such an event, we will fulfill your request after we have complied with our obligations.
Objecting to or restricting the use of your personal data. You can ask us to stop using all or some of your personal data or limit our use thereof by sending a request to customer@novellettes.com.
We do not knowingly process personal data from persons under 16 years of age. If you are under 16, do not use or provide any information to or on this Service or through any of its features.
If you learn that anyone younger than 16 has provided us with personal data, please contact us at customer@novellettes.com.
We are not liable for any damages that may result from a visitor's misrepresentation of age.
We may modify this Privacy Policy from time to time. If we decide to make material changes to this Privacy Policy, you will be notified through our Service or by other available means and will have an opportunity to review the revised Privacy Policy. By continuing to access or use the Service after those changes become effective, you agree to be bound by the revised Privacy Policy.
If you reside in a state that has enacted consumer privacy laws, this section applies to you. This U.S. States Privacy Notice ("Notice") supplements our Privacy Policy and provides disclosures required by laws in states such as, for example, California, Colorado, Connecticut, Delaware, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Texas, Utah, and Virginia.
This Notice is designed to supplement our Privacy Policy to ensure compliance with state-specific laws and applies to the collection, use, and sharing of your Personal Information through our websites, mobile applications, and other online or offline services (collectively, the "Services").
For California residents, this also serves as our California Notice at Collection.
The definition of "Personal Information" may vary by state law. Generally, it refers to information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.
The table below outlines the categories of Personal Information we collect, along with the purposes of such collection. For more details, refer to other sections of our Privacy Policy.
| Category | Examples of Personal Information in this Category | Purpose of collection |
|---|---|---|
| Identifiers | Name, email address. | Customer support, service updates, and promotional offers. |
| Commercial Information | Purchase historyContent provided during your use of the ServiceAny information you may share during conversations with our support agents, including your feedback, complaints, etc. | To provide and maintain our Services, including account creation, authentication, and access managementTo improve user experience through personalized content, recommendations, and service customization.To serve and measure ads.To process payments, subscriptions, and transactionsTo conduct analytics and research for product development and service enhancements. |
For additional details on the purposes of processing and third parties with whom data is shared for each specific purpose, please refer to Section 3 of this Privacy Policy.
We may also process de-identified data, ensuring it cannot reasonably be linked back to you. We commit to maintaining and using de-identified data responsibly and will not attempt to re-identify such data unless required to validate our de-identification measures.
Certain state privacy laws, such as those in California, require us to disclose the categories of Personal Information that we have shared with third parties for business purposes over the past 12 months. During this period, we have disclosed all categories of Personal Information outlined in the "Categories of Personal Information We Collect" section for business purposes. For example, we may share IP addresses and device identifiers with service providers that assist us with crash monitoring and reporting.
Some U.S. states grant residents the right to opt out of sharing their Personal Information with third parties in exchange for valuable consideration (which may be classified as a "sale" or "share" under state privacy laws, even if no monetary transaction occurs). If you reside in one of these states and would like to limit the disclosure of your Personal Information to third parties for advertising or marketing purposes, please refer to Section 8.4. below.
For details regarding the categories of third parties with whom we share Personal Information, please refer to Section 3 and Section 5 of this Privacy Policy.
Certain U.S. state privacy laws grant residents specific rights regarding their personal information. If you reside in a state with such laws, you may have the following rights:
| Your Right | Description |
|---|---|
| Right to Know | You may be entitled to receive information regarding the categories of Personal Information we collected, the sources from which we collected Personal Information, the purposes for which we collected and shared Personal Information, the categories of Personal Information that we sold and the categories of third parties to whom the Personal Information was sold, and the categories of Personal Information that we disclosed for business purposes in the 12 months preceding your request. |
| Right to Access | You have the right to request access to the specific pieces of personal information we have collected about you in the 12 months preceding your request. |
| Right to Delete | You have the right to request that we delete the personal information we have collected from you. We will use commercially reasonable efforts to fulfill your request, subject to applicable laws. However, we may be required to retain certain information for legitimate business purposes or as required by law. |
| Right to Correct | You have the right to request that we correct inaccurate personal information we maintain about you. |
| Right to Opt-Out of Sales, Sharing, and Targeted Advertising | You may have the right to opt out of certain uses of your personal information, including:The "sale" or "sharing" of your personal information as defined under state privacy laws.The use of your personal information for targeted advertising. |
| Right to Data Portability | You can request a copy of your personal data in a structured, portable format. |
| Right to Non-Discrimination | You have the right to exercise your privacy rights without fear of discrimination. |
| Right to Withdraw Consent | Where applicable, you have the right to withdraw your consent for data collection and sharing. |
| Right to Limit the Use of Sensitive Personal Information | Certain states provide the right to restrict how businesses use sensitive personal information. In order to opt-out, please contact us at customer@novellettes.com with the subject line "Limit the Use of Sensitive Personal Information." We will process such requests in accordance with applicable laws. |
To exercise any of these rights, submit a request to our customer support team via email: customer@novellettes.com
To ensure that we properly handle the requests you make regarding your rights, we are required to verify those requests. Depending on the type of request, this may include your email, date of subscription purchase, date of last activity, date of account creation or some other Service use data that will reasonably identify you as an owner of the account. We may also ask you for additional proof of identity, if necessary.
If we deny your request, you may have the right to appeal our decision. To do so, please contact us and explain your concerns. If you are dissatisfied with the result of the appeal, you may escalate the matter by contacting the Attorney General's office in your state of residence.
If you are an authorized agent acting on behalf of a consumer, you may submit an opt-out, access, deletion, or correction request by contacting us. If you are making a request on behalf of a California resident, you may be required to submit proof of authorization, such as:
California's Shine the Light law gives California residents the right to ask companies once a year what personal information they share with third parties for those third parties' direct marketing purposes. Learn more about what is considered to be personal information under the statute.
To obtain this information from us, please send an email message to customer@novellettes.com, which includes "Request for California Privacy Information" on the subject line and your state of residence and email address in the body of your message. If you are a California resident, we will provide the requested information to you at your email address in response.
We retain the categories of personal information listed above as reasonably necessary to fulfill the purposes outlined in this notice, unless a longer retention period is required or permitted by law. In many situations, we must retain all, or a portion, of your personal information to comply with legal obligations, resolve disputes, enforce our agreements, protect against fraudulent, deceptive, or illegal activity, or for another one of our business purposes.
Privacy laws in some U.S. states broadly define the term "sale" to include sharing of information via cookies, pixels, and similar tracking technologies for certain targeted advertising activities. We do not sell Personal Information for monetary compensation. However, when you visit our websites, we and our advertising partners may collect device data and behavioral insights through tracking technologies, which could be interpreted as a "sale" or "sharing" under state laws, even if no money is exchanged.
We do not knowingly engage in sales, sharing, using the personal information of individuals under 18.
You may opt out of sales, sharing, by contacting us at customer@novellettes.com
Your opt-out settings apply per device and browser. If you switch devices, clear cookies, or use a different browser, you may need to reapply your opt-out settings.
We will store your personal data for as long as it is reasonably necessary for achieving the purposes set forth in this Privacy Policy (including providing the Service to you, complying with our legal obligations, and enforcing Terms of Use and our other agreements). For example, to prevent abuse of trials, introductory offers, or discounts, we will retain records that you have previously initiated such trials as long as these offers remain available in our Service.
Please note that personal information may be retained for longer if it becomes the subject of a legal claim or is somehow relevant for litigation or other proceedings.
You may contact us at any time for details regarding this Privacy Policy and its previous versions. For any questions concerning our Service and your personal data please contact us at customer@novellettes.com
If you have any questions or comments regarding this Privacy Policy, please submit your request by emailing customer@novellettes.com. To request deletion of your data, please visit our Data Deletion Instructions page: https://aicleanphotos.com/instructions.html
Effective as of: November 17, 2025